Privacy Policy – GroupRemind
Last Updated: November 22, 2025
GroupRemind (“we,” “us,” or “our”) provides a communication and reminder management platform that allows users to send SMS notifications, automated voice calls, and event reminders to individuals and groups. We are committed to protecting your privacy and handling personal information responsibly and transparently.
1. Information We Collect
a. Information You Provide
We may collect the following information when you register for or use GroupRemind:
- Name
- Email address
- Phone number
- Organization or company name
- Contacts you upload or sync
- Messages, reminders, and content created within the platform
b. Information Collected Automatically
When you use our website or platform, we may automatically collect:
- IP address
- Browser and device information
- Log data (dates, times, actions taken, messages sent)
c. Third-Party Integrations
If you connect third-party services such as Google Contacts or Google Calendar, GroupRemind may access only the data required to provide the requested functionality (for example, importing contacts or creating reminder events).
GroupRemind:
- Accesses this data only after explicit user action
- Does not access unrelated data
- Does not modify third-party data unless explicitly authorized
2. How We Use Your Information
We use the collected information to:
- Provide and operate the GroupRemind platform
- Send SMS messages and automated voice calls as requested by users
- Synchronize reminders, contacts, and events
- Improve platform performance and reliability
- Communicate important updates and support messages
- Maintain security and prevent abuse
- Comply with legal obligations
We do not sell, rent, or trade personal information.
3. Sharing of Information
We may share information only in the following circumstances:
- With your explicit consent
- With trusted service providers (such as SMS and voice carriers) solely to deliver messages
- When required by law, legal process, or government request
We never sell contact lists or customer data.
4. SMS and Voice Communications
By using GroupRemind, users authorize the platform to send SMS messages and/or automated voice calls on their behalf.
Recipients may receive:
- Reminder messages
- Event notifications
- Birthday or anniversary reminders
- Group messages
- Administrative or account-related messages
Recipients must explicitly opt in before receiving messages and may opt out at any time by replying STOP.
5. Cookies and Website Data
Our website may use cookies to:
- Maintain user sessions
- Remember login preferences
- Improve user experience
Cookies may be set when:
- Visiting the login page
- Logging into an account
- Editing or publishing content
Cookies do not contain sensitive personal data and may expire automatically.
6. Embedded Content
Pages on the GroupRemind website may include embedded content (such as videos or images). Embedded content behaves as if the visitor accessed the external website directly, which may collect data or use cookies according to their own privacy policies.
7. Data Retention
We retain personal data only as long as necessary to:
- Provide the service
- Comply with legal requirements
- Maintain security and system integrity
Users may request deletion of their data, subject to legal or operational obligations.
8. Data Security
We use industry-standard security measures, including:
- Encrypted data storage
- Secure HTTPS connections
- Access controls and authentication
While no system is completely secure, we take reasonable steps to protect your data.
9. Children’s Privacy
GroupRemind does not knowingly collect or solicit personal information from individuals under the age of 13.
10. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for communications
Requests can be made using the contact information below.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or data practices, contact us at:
