PRIVACY POLICY

Last Updated: [November 22, 2025]

GroupRemind (“we,” “us,” or “our”) provides a communication and reminder management platform that allows users to send SMS notifications, voice calls, and event reminders to individuals and groups. We are committed to protecting your privacy and handling your information responsibly.


1. Information We Collect

We collect the following types of information:

a. User-Provided Information

  • Name
  • Email address
  • Phone number
  • Organization information
  • Contacts you upload or sync
  • Messages, reminders, and content created within the platform

b. Automatically Collected Information

  • IP address
  • Browser information
  • Device information
  • Log data (date/time, actions taken, notifications sent)

c. Third-Party Integrations

If you connect services such as Google Calendar or Google Contacts, we may access the data required for platform functionality (events, contacts, groups, birthdays).
We do not access or store data unrelated to core functionality.


2. How We Use Your Information

We use collected information to:

  • Provide and operate the GroupRemind service
  • Send SMS and voice notifications
  • Synchronize events and reminders
  • Improve platform performance
  • Communicate updates, alerts, and support information
  • Ensure account security
  • Maintain legal compliance

We do not sell, rent, or trade your personal information.


3. Sharing of Information

We may share your information only under the following circumstances:

  • With your explicit consent
  • With trusted service providers such as SMS/voice carriers
  • When required by law, court order, or governmental request

We never sell contact lists or customer data to third parties.


4. SMS and Voice Policy

By using GroupRemind, you authorize us to send SMS messages and/or automated voice calls on your behalf.
Recipients may receive:

  • Reminders
  • Event notifications
  • Birthday messages
  • Group updates
  • Administrative messages

Recipients may opt out at any time by replying STOP.


5. Data Security

We use industry-standard security practices to protect your information, including:

  • Encrypted storage
  • Secure HTTPS communication
  • Limited access controls
  • Authentication requirements

No system is 100% secure, but we work diligently to protect your data.


6. Opt-In and Opt-Out

Recipients must explicitly opt in to receive SMS or voice messages.
Recipients may opt out at any time by replying:

  • STOP (stop all messages)
  • HELP (get support contact information)

7. Children’s Privacy

GroupRemind does not knowingly collect data from individuals under 13.


8. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page.


9. Contact Us

If you have questions about this Privacy Policy, contact us at:

support@groupremind.com