TERMS AND CONDITIONS

Last Updated: [November 22, 2025]

These Terms and Conditions (“Terms”) govern your use of GroupRemind (“Service”).
By using the Service, you agree to these Terms.


1. Use of Service

You must use GroupRemind in compliance with:

  • All applicable laws
  • Anti-spam regulations
  • Carrier guidelines
  • Consent (opt-in) requirements

Unauthorized or abusive use of the platform may result in account suspension.


2. User Responsibilities

You agree to:

  • Obtain consent from all contacts before sending SMS/voice messages
  • Maintain accurate recipient records
  • Respect opt-out requests
  • Avoid prohibited content
  • Use the service only for lawful purposes

You must not send:

  • Fraudulent messages
  • Harassment or threats
  • Promotional spam
  • Adult content
  • Political campaigns (unless properly registered)

3. Messaging Compliance

You must comply with A2P messaging rules, including:

  • Clear opt-in
  • STOP/HELP compliance
  • No misleading content
  • No unsupported high-risk industries

Violation may result in carrier blocking or account termination.


4. Billing and Payments

Fees for SMS, voice calls, or subscription usage may apply.
Charges are non-refundable unless required by law.


5. Service Availability

We strive for high reliability, but we do not guarantee:

  • 100% uptime
  • Delivery of every message (carrier factors apply)
  • Error-free operation

6. Limitation of Liability

GroupRemind and G-Vanguard are not liable for:

  • Delayed or undelivered messages
  • Data loss
  • Damages caused by misuse
  • Unauthorized access resulting from user negligence

Total liability is limited to the amount paid for the service in the last 12 months.


7. Account Termination

We may suspend or terminate accounts for:

  • Abuse or violations of messaging rules
  • Illegal use
  • Security risks
  • Non-payment

Users may cancel at any time.


8. Modifications to Terms

We may update these Terms at any time.
Continued use of the Service constitutes acceptance of the updated Terms.


9. Contact Information

For support or questions:

support@groupremind.com